Legal
Privacy policy
How Wood Intelligence collects, uses and protects personal data. Written in plain language, without dark patterns.
Last updated: July 2026
Who we are
Wood Intelligence is an independent platform that helps architects, engineers and journalists specify wood using standards, climate data and peer-reviewed research. This page is maintained by the Wood Intelligence team and explains how the platform handles personal data. For questions, contact privacy@woodintel.io.
What we collect
Contact details you send us: name, email address and message content when you write to us or request press material.
Queries you submit to the platform: the text of your questions, site coordinates and uploaded images are processed to produce an answer.
Technical data: IP address, browser type and pages visited, processed by our hosting provider to deliver and secure the site.
How we use it
To answer your questions and generate specifications, comparisons and climate assessments.
To respond to enquiries and press requests.
To keep the service secure, available and free of abuse.
We do not sell personal data, and we do not use your queries to sell you products from any manufacturer or supplier.
AI processing
Questions submitted to the platform's AI features are sent to a third-party model provider for processing so the answer can be generated. Do not submit confidential client information or personal data about third parties in a query.
Cookies and analytics
The site uses cookies and local storage that are necessary for the platform to function, such as keeping your session and preferences. Where analytics are used, they are limited to aggregated usage measurement and are not used for advertising or profiling.
Retention
We keep correspondence for as long as needed to handle your enquiry and to meet accounting or legal obligations. Technical logs are kept for a limited period for security purposes.
Your rights
Under the GDPR you may request access to your personal data, correction, deletion, restriction of processing, and data portability, and you may object to processing. Contact privacy@woodintel.io and we will respond within the statutory time limit. You also have the right to lodge a complaint with your national data protection authority.
Changes
We update this policy when the platform changes. Material changes are noted on this page with the date of revision.